Documentation

ISO Certification

We believe that our quality procedures, which reflect the way we manage contracts, train our people, communicate with our clients and manage our responsibilities under health and safety and environmental legislation, gives us a tangible advantage over our competitors.

We hold the following accreditations which confirm that our policies and procedures are compliant with independently accredited ‘best practice’ and are proud to have achieved them in under three years.

You can find out more about our ISO Accreditations by visiting the QMS website

Our Insurance Policies

Please view and download our updated Certificate of Insurance and Employers Liability Certificate. We have extended rather than renewed in order to bring all our company insurance policies into line.

New documents will be issued in March.

Privacy Policy

Website & Mobile App Privacy Policy

This privacy policy covers both our web application and mobile application, Clive and is served by Tidy Green Clean, Norsea Group House, Crawpeel Road, Altens, Aberdeen, AB12 3LG and governs the privacy of its users who choose to use it.

This policy will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website.

Further explanations may be provided for specific pages or features of our web and mobile applications in order to help you understand how we, this website and its third parties interact with you and your computer/device in order to serve it to you.

Please contact us if you have any questions.

Tidy Green Clean and our digital products comply to the DPA (Data Protection Act 1998) and will comply to the GDPR (General Data Protection Regulation) which comes into effect from May 2018.We will update this policy accordingly after the completion of the UK's exit from the European Union.

We operate a registration email mailing list program. The registration to our website will be used to inform subscribers about products, services and/or news we supply/publish. Subscribers can unsubscribe at any time. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons/tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

The website uses cookies to better the users experience while visiting the website.

As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of saving of cookies on their computer/device.

Cookies are small files saved to the user's computer’s hard drive that track, save and store information about the user's interactions and usage of the website.

This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

Shortened URL's; URL shortening is a technique used on the web to shorten URL's (Uniform Resource Locators) to something substantially shorter.

This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo).

Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

Tidy Green Clean cannot guarantee or verify the contents of any externally linked website despite our best efforts.

Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

This website uses tracking software to monitor its visitors to better understand how they use it.

The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Tidy Green Clean adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online.

While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with, such profiles.

We will never ask for user passwords or personal details on social media platforms.

Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms.

You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.

You can find further information about some social media privacy and usage policies in the resources section below.

This website does not contain sponsored links and adverts.

Any downloadable documents, files or media made available on this website are provided to users at their own risk.

While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in 'The policy' above.

Carbon Neutral

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Living Wage

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